Employee Training and Retention

Whatever your specific needs are, from training to tracking, we can offer a package of tools, references and partnerships. Whether it’s guidance, support, or outsourcing you are looking for—we can get you there!

  • Employee training (FOH & BOH) for procedures, health & safety, and up-selling
  • Management and leadership training, “Train the Trainer”, to alleviate pressure on upper management
  • Employee incentives and continuing education for retention
  • Effective coaching for elevated trust, commitment, and performance
  • Metrics and systems for simple scheduling and tracking

Front of House, Back of House Training

Great service starts with great training. There’s no refuting the importance of the service your customers receive. Many operations live and die by word-of-mouth reviews from diners and if the service they experience isn’t exceptional, it can hurt your business. Nicholas and Company has a qualified team of experts to help ensure your employees follow strategic implementations and training. Structure, organization, orientation and formal presentation are vital to front of house and back of house training. If you are lacking proper menu training, bar training or POS systems training you could be damaging your bottom line, as well as turning away potential repeat customers. Proper training helps retain talented servers and employees and alleviates stress on upper management.

ServSafe Classes

Nicholas and Company offers weekly ServSafe classes at our facility in Salt Lake City. The National Restaurant Association sets strict requirements in order to prevent food borne illness and protect the health and safety of not only your customers, but staff as well. Learn more about our ServSafe program, classes, testing and schedule here.

Get started with our Business Solutions team.

Business Solutions

  • If you have any other questions or require any more information please describe above.