A Letter To Our Customers and Partners From Our CEOs Re: COVID-19
To our valued Nicholas and Company partners:
As you know, at Nicholas and Company we think of our customers as our partners in mutual success. And to honor that partnership, we are focused on making sure that the products we provide to you are safe, and that our distribution facilities adhere to the highest standards of cleanliness.
As your partners in food service, we are committed to helping you at this time of uncertainty. To that end, we want to assure you that all Nicholas and Company team members follow strict hygiene protocols and our warehouses and delivery trucks are best in class when it comes to cleanliness.
We have a preparedness plan in place and are following guidance from federal, state and local agencies, including the CDC, World Health Organization and other health associations.
What we are doing to protect our vendors, customers and team members:
- Our community areas, including break rooms, conference rooms and rest rooms, are sanitized and disinfected throughout the day.
- Hand sanitizer stations are located throughout all our distribution centers and we have required our team members to be vigilant about hand washing and use of hand sanitizer.
- We are partnering with our vendors to help us keep high-demand preparedness products in stock so we can deliver them to you as frequently as possible.
- Following best practices for safe food handling, as always.
- We are encouraging our team members who can work from home to do so. For those that need to be onsite to do their jobs, we will closely monitor their health and require them to stay home if they are displaying symptoms that might compromise the health of others.
- Our drivers and our warehouse team members are following strict sanitization protocols and each of our trucks are equipped with hand sanitizer and disinfecting wipes.
As always, we operate from our core principle of Philotimo – a Greek word that means love of honor and commitment to community. We have an obligation to serve one another and, in that spirit, we will continue to make decisions that put your safety and the safety of our team members at the forefront of every decision we make. We will continue to be your partner in success as we navigate this crisis together.
We value your partnership and look forward to many years of mutual success.
Peter and Nicole Mouskondis
Nicholas and Company